Retail orders are completed through the Comfifoods website. Just follow these steps:
Visit our Home or Shop page to explore our list of baked goods. Click on the product you’d like to purchase or Add to Cart. Once you’ve added your items, click the Cart icon to review your selection. When you’re ready, click the Check Out button. You will be prompted to log in to your account or sign up as a new customer to complete your purchase securely.
We accept bank transfer, GCash, and QR code. Please verify the account name and payment details before transferring funds.
All prices and fees are expressed in Philippine Pesos (PHP).
Our products are baked-to-order to ensure quality and freshness. We follow a 7-day pre-order schedule to ensure your treats are baked fresh to order. This timeline includes payment verification, ingredient allocation, dough preparation, baking, quality inspection, cooling, final packing, and delivery.
Large quantity may require at least two weeks. Please contact us in advance to coordinate your schedule.
Processing begins only after your payment is confirmed. Orders are handled in the order they are received.
You will receive an automated notification via email or SMS immediately after placing your order. This confirms that your request has been logged in our system.
We currently deliver to selected serviceable areas in Metro Manila, Cavite, and Laguna through trusted third-party courier partners. Delivery fees vary depending on the delivery location, package size, weight, and prevailing courier rates at the time of booking.
For your convenience, all courier arrangements and bookings are handled by our team. Delivery availability remains subject to courier service coverage, weather conditions, traffic situations, and operational limitations.
Retail orders: Pickup is currently unavailable unless specifically approved.
Event, reseller, vending, and qualified bulk orders: Scheduled pickup or customer-arranged courier collection may be available from a designated location, subject to prior confirmation. Pickup details must be confirmed in advance. Responsibility for the products will transfer according to the agreed pickup or delivery terms.
Yes. We offer free shipping on orders with a minimum purchase of ₱10,000.
Each cookie is individually zip-locked and heat-sealed in a food-grade pouch, then carefully packed in a box.
To help us recommend the best option for you, please share your event details thru our contact page. Details: Company/Event name, estimated quantity, target date, location, budget range (optional), preferred flavor/s, packaging requirements (if any), and contact number/email address.
We will review your message and get back to you to discuss your order, including (but not limited to) packaging and customization requirements. We’ll prepare a customized quotation for you 😊
Yes. We welcome custom orders for special occasions, events, corporate gifting, wholesale requirements, and business collaborations. We can tailor selected products, packaging, quantities, branding, and presentation based on your needs.
Final pricing may vary depending on your requested specifications, quantity, packaging, design complexity, and selected ingredients.
For bulk or event orders, we recommend placing your order at least two weeks in advance to allow careful preparation and maintain our quality standards.
For the best experience, please contact us as early as possible with your preferred date, quantity, and specifications. Final lead time is subject to product availability, production capacity, pricing confirmation, and order approval. Additional charges or minimum order requirements may apply for custom requests.
Yes, we can. We are happy to provide our artisanal bakes for your corporate events, private gatherings, and special occasions.
To ensure we meet your specific needs and maintain our quality standards, we invite you to contact us well in advance. Please share your event details thru our contact page.
For best quality, consume the cookies as soon as possible after receipt. Follow the storage instructions and Best Before information printed on the product packaging.
Unopened cookies may be stored chilled for up to two weeks or frozen for up to three months, subject to the product label.
Reheating suggestion: Warm the cookies in the oven at 150°C for 3–5 minutes from chilled; 5–10 minutes from frozen; or in air fryer (at 150°C) for 2–3 minutes, or longer as desired.
Thawing: Defrost at room temperature for 30 minutes to 2 hours before consuming.
Our signature cookies are standard medium-sized bake, designed for a balanced snack portion.
For bulk or events orders, cookie size and weight can be adjusted to match your preferences, packaging needs, and budget. Sizes typically range from 2 to 4 inches in diameter and 30g to 120g per piece.
We do not currently offer dairy-free, gluten-free, or sugar-free options. Cookies can be prepared with or without nuts, depending on your selection.
If you have a severe nut allergy, we do not advise purchasing our products due to potential cross-contamination. All items are produced in a facility and on equipment that handles wheat, dairy, eggs, tree nuts, and soy.
Yes. Please be aware that our bakes may contain or come into contact with the following allergens: wheat, eggs, milk, soy, tree nuts, and peanuts. Our products are prepared in a facility that handles various ingredients.
While we take reasonable care in handling ingredients, we cannot guarantee that any product is completely free from traces of allergens due to shared equipment, preparation areas, and storage. If you have a food allergy, intolerance, or dietary concern, please contact us before placing your order.
Yes. We can provide quotations, invoices/receipts.
Please provide your registered business name, billing address, and tax information.