We currently do not offer international shipping. We will update our website when international shipping becomes available for select countries.

Delivery times, shipping rates, duties, taxes, and customs fees vary by destination.

We may occasionally offer free shipping promotions. Any active offers and eligibility requirements will be displayed at checkout.

Free shipping promotions are subject to change or discontinuation without prior notice. Eligibility requirements, exclusions, and applicable terms will be displayed at checkout.

Weekend and holiday delivery availability varies by location and courier service. We recommend placing orders in advance for time-sensitive deliveries.

Available options will be displayed at checkout.

If your order has not yet been shipped, please contact us as soon as possible to request an address change.

Once an order has been dispatched, address changes cannot be guaranteed and may be subject to courier restrictions and additional charges.

While we strive to ensure timely delivery, delays may occur due to weather conditions, courier disruptions, high shipping volumes, holidays, or other circumstances beyond our control. Delivery dates are estimates only and are not guaranteed. If your package is significantly delayed, please contact us for assistance.

To help ensure accurate and timely delivery, please provide your complete delivery address, including unit numbers, building names, landmarks, and any other relevant delivery instructions. Accurate address information helps the courier locate your destination and complete the delivery efficiently.

We currently deliver through our contracted third-party delivery partners to Metro Manila, Cavite, and Laguna.

Delivery availability may vary depending on service coverage and courier availability. We will update our website as additional delivery areas become available.

Retail order deliveries are scheduled from Monday to Saturday, between 10:00 AM and 5:00 PM, excluding holidays. To help ensure availability within our weekly delivery schedule, we encourage customers to place orders in advance.

Event order deliveries may be scheduled Monday through Saturday, excluding holidays. We recommend placing event orders in advance to secure your preferred delivery date.

Same-day delivery is not currently available. All orders are accepted on a pre-order basis and require a minimum of seven (7) business days' advance notice from order confirmation. Additional lead time may be required depending on order volume, product availability, delivery location, and operational requirements.

Customers are encouraged to place orders as early as possible, especially for large orders, custom orders, and special events, to help ensure timely delivery.

A minimum delivery fee applies to all orders. Final delivery fees vary based on the delivery location, order size, weight, and courier rates.

The applicable delivery fee will be calculated and displayed at checkout or confirmed prior to order confirmation.

We currently do not offer order pick-up. Updates regarding future pick-up locations and availability will be posted on our website and official channels.

Delivery delays may occasionally occur due to circumstances beyond our control, including weather conditions, traffic, courier availability, holidays, high order volumes, or other logistical issues.

If you have not received your order within the estimated delivery timeframe, please contact us promptly and we will assist in tracking your order with the courier.